Privacy policy

Last updated: 1 January 2024.

This Privacy Policy describes how Faunáticos Theme Park (hereinafter "we", "our", "us" or "Faunáticos Theme Park") collects, uses and protects the personal information you provide when using our services or visiting our website.

1. Information we collect

Personal information: we may collect personal information such as your name, email address, telephone number and other information you choose to provide voluntarily when contacting us or using our services.

Usage information: we also collect information about how you access and use our services, including your IP address, browser type, pages visited, visit duration and other diagnostic data.

2. Use of information

We use the information we collect to provide and maintain our services, respond to your enquiries, process transactions and send communications related to your use of our services.

We may also use the information to improve and personalise our services, as well as for internal analysis and marketing purposes.

3. Protection of information

We are committed to protecting the personal information of our users and customers. We implement appropriate technical and organisational security measures to protect your information against unauthorised access, loss, misuse or alteration.

4. Sharing information

We do not share your personal information with third parties except when necessary to provide our services, comply with legal obligations, protect our rights or respond to valid legal requests.

5. Cookies and similar technologies

We use cookies and similar technologies to collect information about your activity on our website and improve your user experience. You can configure your browser to reject all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some parts of our website.

6. Third-party links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, so we recommend reviewing their privacy policies.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated by publishing the updated Privacy Policy on our website.

8. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us. Message us on WhatsApp at +57 315 369 6238.

By using our services, you agree to the processing of your personal information in accordance with this Privacy Policy.

Legal notice

At Faunáticos Theme Park, we strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness or currency of the information provided. All information on our website is provided "as is", without warranties of any kind.

Under no circumstances shall we be liable for any direct, indirect, incidental, special or consequential damages arising from the use of or inability to use our website or any information provided on it.

We reserve the right to modify, update or remove any information on our website at any time without prior notice.